You've done
Everything right.
But what about
your pipes?
- Tank cleaned
- Filters serviced
- UV working
- Gutters clean
- First flush maintained
Tank cleaning, filtration and UV all perform important jobs, but they do not physically clean established biofilm from the internal surfaces of your household plumbing.

Think your water system is already as good as it can be?
Even in well-maintained homes, biofilm can build up inside your pipes. It's a slimy layer where bacteria can grow, affecting the taste, odour and quality of your water.

From roof to tap — the journey of your water
Rainwater picks up contaminants on the roof, flows through gutters and into your tank. From there it's pumped through filters and UV, but biofilm can still build up inside your household pipework.







AWARE Pipework Check
20% offA simple lab test to check if bacteria are present in your household pipework.
- Easy sample collection
- Professional laboratory analysis
- Clear, easy-to-understand results
Risk-reversal: If your qualifying laboratory results indicate a microbiological issue and you proceed with a recommended BioCleanse treatment, the cost of your AWARE Pipework Check is credited toward the treatment.
- • A NATA-referenced laboratory analysis
- • Plain-English written result
- • Recommendation on whether further investigation is warranted
A single laboratory result identifies contamination at the sampling point. It cannot, on its own, prove where contamination originated.
We take two water samples to clearly compare your system.
Taken from your tank (or after filtration/UV) to confirm your system is working well.
Taken from a tap inside your home to check for bacteria, biofilm and other changes.
If the upstream (system) sample is satisfactory but downstream microbiology is not, that may provide stronger evidence that further investigation of the downstream plumbing is warranted.
If your qualifying laboratory results indicate a microbiological issue and you proceed with BioCleanse, the cost of your AWARE Pipework Check is credited toward the treatment. It's a low-risk way to get clear answers and take the next step with confidence.

BioCleanse is an exclusive Pristine Water Systems treatment, developed by our in-house R&D team in 2019. It uses AqueousPro's advanced disinfection process to break down biofilm and significantly reduce bacteria in your household pipework.
- Targets established biofilm
- Helps improve water quality and taste
- Complements tank cleaning, filtration and UV
- Carried out by trained PWS technicians

One water system. Different layers of protection.
Each plays an important role. Together, they deliver cleaner, healthier water.

Removes sediment and organic build-up.

Helps remove particles, chemicals and improves taste.

Inactivates bacteria, viruses and other microorganisms.
BioCleanse complements these three layers — it's the treatment that targets the internal pipework itself.

